PostFrog Privacy Policy

1. Information We Collect

We collect various types of information in order to provide and improve our Service, including:

• User-Provided Information: Information Users provide when creating an account or contacting us, including name, email address, and social media account credentials.
• Content Information: Information about the content of posts that Users schedule and publish through PostFrog, which includes text, links, images, and any metadata associated with the content.
• Usage Information: Information about how Users interact with the Service, such as features accessed, posts scheduled, and times accessed.
• Device Information: Information about the devices Users use to access the Service, such as device type, operating system, browser type, and unique device identifiers.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Users can instruct their browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve the Service.
• To personalize User experience and improve customer service.
• To communicate with Users about their account and Service updates.
• To contact you regarding an incomplete order or checkout process.
• To send marketing and promotional materials (with User consent).
• To monitor and analyze usage of the Service, and enhance functionality.
• To detect, prevent, and address technical issues and security threats.

3. Facebook Data Use

PostFrog uses Facebook's API to connect to Users' Facebook accounts and post content on their behalf. We only access and use the data that Users explicitly authorize us to access. We adhere to Facebook's Platform Policy and Developer Policies regarding data privacy and security and ensure that User Facebook data is never shared with third parties without explicit consent.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer User's personal information to outside parties except in the following circumstances:

• With User Consent: We may share information with third parties when we have expressed User consent to do so.
• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Service and conducting our business, provided that these parties agree to keep this information confidential.
• Legal Compliance: We may disclose User information in response to subpoenas, court orders, or other legal processes; to comply with applicable laws; or to protect our rights or the rights of others.
• Business Transfers: If PostFrog is involved in a merger, acquisition, or sale of all or a portion of its assets, Users' information may be transferred as part of that transaction.

5. Data Security

We implement reasonable security measures to protect User information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and securing our databases. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain User information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. User Rights

Users have the following rights regarding their personal information:

• Access: Users can request a copy of the personal information we hold about them.
• Correction: Users can request that we update their personal information if it is inaccurate or incomplete.
• Deletion: Users can request the deletion of their personal information under certain circumstances.
• Opt-Out: Users can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.

8. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will communicate any changes by posting the revised Privacy Policy on our website and updating the "Last Updated" date at the top of this document. Users are encouraged to review this Privacy Policy periodically for any changes.